Attention - Attention

If you want an answer from us, give us a correct email address and make sure we are allowed to send emails to you.

This is especially for you Rodney King! If you do not accept emails from us, then please DO NOT ORDER!

It seems yahoo does not like our emails any more - Please do not use @yahoo.com email addresses. We will not be able to provide your passwords to you!

Attention - Attention

The home page of JoyAngeles.com holds now TWO SEPARATE SECTIONS.

Cinema Section vs. Archives

If you order one of them you DO NOT HAVE ACCESS to the other one.

Here we can only help you with the CINEMA ACCESS which is situated on our servers (xModels.com).

CLICK HERE TO GAIN ACCESS TO THE CINEMA AREA

What we can do for you?

Lost Password

Send us your order ID, the email address you used for your order and the last four digits of the credit card you used to identify yourself.

Password not working

Please be careful to use only lower case letters for your username and password. Also don't add any trailing spaces - which happens sometimes when you do copy and paste.
It could also be that your account has expired - then your password will not work any more.
Or your credit-card company declined the order. In such cases we have to deactivate your account.
Send us your order ID, the email address you used for your order and the last four digits of the credit card you used to identify yourself.

No Password received

You should have received your login data within a couple of minutes after your order. Please check your spam filter. If you don't allow us to send email to you - we cannot tell you your login data.
Send us your order ID, the email address you used for your order and the last four digits of the credit card you used to identify yourself.

Billing

If you think there is something wrong with the billing, please tell us.
Send us your order ID, the email address you used for your order and the last four digits of the credit card you used to identify yourself.

What we can NOT do for you?

Content

We have no influence on the content of the JoyAngeles homepage. If you have questions about the content please ask Joy directly.

Membership by Mail

Joy is handling "Membership by Mail" himself. We have no records about them, thus we can't help you there. Please ask Joy directly.

DVDs

Joy is handling shipment of DVDs himself. We just can tell you if the the order has been marked "shipped". Please ask Joy directly.

Broken Links

We have no influence on the content of the JoyAngeles homepage. Send Joy the URL of the link and the URL of the page which holds the link.